I had to switch rooms due to a strong cigarette smell in the first one. The second room had a musty odor. The hot water issue was frustrating, and I’m still waiting on my deposit refund.

spacious, spacious, spacious

I loved how spacious my Deluxe King Room felt, making it an ideal retreat after a long day. The indoor pool was incredibly inviting, especially after enjoying the complimentary breakfast with its unique pancake maker! Plus, having USB charging ports right at my bedside was such a modern touch, keeping my devices powered up with ease.

totally recommend 🥰💖

welcoming staff and clean rooms make your stay a delight

Friendly staff, clean facilities, spacious rooms.

great access to parks and trails for city explorers

During my stay, I really loved the cleanliness of the hotel. The staff was incredibly friendly, making my experience even more enjoyable. Just a short drive away, I found Pilcher Park and the Illinois and Michigan Canal Trail, perfect spots for walking and soaking in nature while exploring the city.

The pool area was a great way to relax after a long day.

The cleanliness of the bathroom left much to be desired.

The stay at Wingate was enjoyable due to the welcoming staff and the cleanliness of the facilities. The room I stayed in was spacious and had a very comfortable bed, which provided a much-needed respite after a long day of work. Additionally, the hotel's location was convenient, being directly off the highway, making it easy to access local businesses and services.

The room had a musty smell and I had to switch from my initial accommodation, which also contained some leftover trash in the tub. Additionally, I was surprised by a $100 deposit that wasn’t clearly communicated. However, the staff was helpful in addressing my needs, and the location offered convenient parking right outside my window. The amenities, especially the pool area, were enjoyable and well-maintained.

comfortable stay but room issues needed attention

The staff were accommodating with my room change after a slight mishap. The lobby had a pleasant aroma, making it inviting when I arrived. I appreciated the size of the room, which offered plenty of space for my family to move around comfortably. Additionally, the welcome cookies in the lobby added a nice touch to our experience.

The pool and hot tub were a great unwind after a busy day. The spacious room and the welcoming chocolate chip cookies in the lobby made our stay even sweeter!

Felt completely relaxed, nothing to complain about.

The lobby's modern decor and spacious lounge area made me feel right at home, like I was in a cozy coffee shop, perfect for relaxing with friends after a long day of travels.

More accessible seating options in common areas.

We had a great time exploring Harrah's Joliet Casino, which is just 15 minutes away. The hotel exceeded my expectations with its spotless rooms and a delightful continental breakfast. It was nice to unwind with my colleagues in such a relaxing atmosphere.

In my wife’s opinion, the pool area could use some deep cleaning for families with children.

Good for a Quick Stopover

My partner and I had a brief stay here while traveling. The spacious room amazed us. it offered a cozy atmosphere with a comfortable bed perfect for resting after a long drive. Breakfast was decent—make sure to arrive early for the warm options!

Family event disaster

The check-in was decent, and those two gentlemen were friendly enough. Also, they moved my family member to another room when they complained about that awful cigarette smell in theirs.

It wasn’t exactly cheap,, but still somewhat tolerable.